Privacy Policy & Messaging Terms and Conditions

Lake Highlands School of Music

Last Updated: October 14, 2026

1. Who We Are

Lake Highlands School of Music (“LHSM,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our students, families, and website visitors.

Our websites are: https://lakehighlandsmusic.com. and https://lakehighlandsmusic.opus1.io

This Privacy Policy explains how we collect, use, store, and protect personal information, including information collected through our website, enrollment systems, and SMS communications.

2. Information We Collect

We may collect personal information when you visit our website, submit an inquiry, register for lessons, enroll in programs, or communicate with our staff.

This information may include:

Name and contact information, including email address and phone number.
Student enrollment and scheduling information.
Account and billing information.
Information submitted through website forms.
Communication preferences, including SMS opt-in consent.
Website usage information, including IP addresses and browser information.

We collect this information to provide educational services, manage student accounts, facilitate scheduling, process payments, and communicate important school-related information.

3. How We Use Your Information

Lake Highlands School of Music uses personal information for legitimate business purposes, including:

Managing lesson schedules, enrollments, and student accounts.
Communicating with students and families about lessons, programs, and school activities.
Sending appointment reminders, scheduling updates, and account notifications.
Responding to inquiries and providing customer support.
Improving our website and educational services.
Meeting applicable legal and administrative obligations.

We do not sell personal information to third parties.

4. Information Sharing and SMS Privacy

Lake Highlands School of Music respects the confidentiality of personal information collected through our website and enrollment systems.

Information submitted through contact forms and other communications may be accessed internally by authorized LHSM management and administrative staff to provide customer service and manage school operations.

We may use third-party service providers to support essential business operations, including scheduling, payment processing, and website functionality.

Mobile opt-in information will not be shared with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share SMS opt-in information or consent with third parties for marketing or promotional purposes.

5. SMS Communications and Consent

Lake Highlands School of Music offers SMS communications to students and families who have opted in to receive text messages.

SMS consent is collected through our enrollment and scheduling platform, Opus1.

By opting in, you agree to receive informational text messages from Lake Highlands School of Music. These messages may include:

Lesson and appointment reminders.
Scheduling changes and cancellations.
Enrollment and registration updates.
Account and billing notifications.
Important school announcements.
Other communications related to our educational services.

Message frequency varies. Message and data rates may apply.

Consent to receive SMS communications is not a condition of purchasing our services.

Opting Out of SMS Communications

You may opt out of receiving text messages at any time by replying STOP to any message from Lake Highlands School of Music.

For assistance, reply HELP or contact us at info@lhschoolofmusic.com.

After opting out, you will no longer receive messages through the applicable SMS messaging program unless you choose to opt in again.

6. Email Communications and Opt-Out

Lake Highlands School of Music may communicate with students, parents, and prospective customers through email regarding lessons, scheduling, enrollment, and school-related activities.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in those messages or by contacting us directly at info@lhschoolofmusic.com.

Certain administrative or account-related communications may still be necessary to provide our services.

7. Cookies

Our website may use cookies to improve functionality and enhance the visitor experience.

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These cookies are retained for one year.

If you visit a login page, a temporary cookie may be used to determine whether your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser.

When you log in, cookies may be used to save your login information and display preferences. Login cookies typically last two days, while display preference cookies may last one year. Selecting “Remember Me” may extend login persistence to two weeks.

You can manage or disable cookies through your browser settings.

8. Comments and Media

When visitors leave comments on our website, we may collect the information provided in the comment form, along with the visitor’s IP address and browser information, to assist with spam detection.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/.

If you upload images to our website, we recommend removing embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

9. Embedded Content From Other Websites

Our website may include embedded content such as videos, images, or articles from third-party websites.

Embedded content behaves as though you visited the originating website directly.

These websites may collect information about you, use cookies, implement additional tracking technologies, or monitor your interactions with their content.

We encourage visitors to review the privacy policies of any third-party websites they access.

10. Data Retention

We retain personal information only as long as reasonably necessary to provide our services, maintain business records, and comply with applicable legal requirements.

If you leave a comment, the comment and its associated metadata may be retained indefinitely to facilitate comment moderation.

For users who register accounts on our website, personal information may be stored in their user profiles. Users may be able to view, edit, or delete certain information, while authorized website administrators may also access and manage account information.

11. Your Privacy Rights

You may request access to the personal information we maintain about you.

Where applicable, you may also request that we correct or delete your personal information.

Certain information may need to be retained for administrative, legal, financial, or security purposes.

To submit a privacy-related request, please contact us at info@lhschoolofmusic.com.

12. Website Security and Spam Detection

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

Visitor comments may be processed through automated spam detection services.

Although we strive to protect your information, no internet-based system can guarantee absolute security.

13. Messaging Terms and Conditions

By opting in to receive text messages from Lake Highlands School of Music, you agree to the following terms:

School Name: Lake Highlands School of Music.

Types of Messages: You agree to receive informational messages, including appointment reminders, scheduling updates, enrollment notifications, account notifications, and other school-related communications.

Message Frequency: Message frequency varies.

Message and Data Rates: Message and data rates may apply.

Customer Support: For assistance, reply HELP to any text message or contact us at info@lhschoolofmusic.com.

Opt-Out: You can opt out at any time by replying STOP to any text message.

Consent: Consent to receive text messages is not required as a condition of purchasing services from Lake Highlands School of Music.

14. Changes to This Privacy Policy

Lake Highlands School of Music reserves the right to update this Privacy Policy and Messaging Terms and Conditions as necessary to reflect changes in our operations, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.